Nissan Customer Satisfaction Rises for Third Straight Year

Everyone knows that the truest measure of a company or a brand’s worth is customer satisfaction. If your customers don’t like your product, then you simply aren’t doing it right. Nissan doesn’t have to worry about that problem, though; the manufacturer focuses intensely on providing customers with the best possible products and service. This focus has been paying huge dividends, too: in a J.D. Power Sales Satisfaction Index (SSI) Study, Nissan rose sixteen index points, pushing it ahead four ranks.

This marks the third straight year Nissan has seen gains in customer satisfaction. The company has seen an overall increase of 63 points in the SSI study over the last three years. “In order to meet our growth targets in the U.S., it is imperative that Nissan and our dealers offer both great vehicles and a great experience for our customers,” Nissan’s chief customer officer and vice president of the Customer Quality and Dealer Network Development, Leon Dorssers, said. “Our rapid improvements in the J.D. Power SSI study show that our efforts to that end are paying off, and we remain fully committed to becoming one of the industry leaders.”

We take Dorsser’s promise of great customer service very seriously here at Lewis Nissan. Come see us and we’ll show you the excellent treatment that has us shooting up the SSI study ranks year after year.

2014 Nissan Rogue Adds High-Tech Driving Features

2014 Nissan Rogue

2014 Nissan Rogue

Nissan engineers wanted the 2014 Nissan Rogue to be easier and more fun to drive. To achieve this, they incorporated state-of-the-art driving technologies, including Active Trace Control, Active Engine Braking, and Active Ride Control. All of these features come standard on the new 2014 Rogue.

This technology, “adds to the performance feel of the vehicle because it makes it easier to drive,” said Nissan engineer Matthew Hart. “This kind of system is typically what you see on performance-oriented vehicles.”

Active Trace Control helps the car follow your intended path. The system uses something called Corner Brake Assist to make it easier to turn sharp corners while steering less. Active Under Steer also works as part of this package and also works to help you follow your driving line.

Helping drivers feel more confident when they have to brake quickly is the Active Engine Braking. It gives you subtle assistance by slowing down the engine.

Active Ride Control helps smooth out the bumps on the road. Once you drive over a bump in the Rogue, the system automatically applies the brakes and makes adjustments to the engine torque to reduce the “head bobble” feeling you using experience while going over bumps.

Want more information? Contact Lewis Nissan and we’ll help you find the perfect Nissan vehicle for you.

Nissan’s Autonomous Drive LEAF Takes the Prime Minister for a Spin

Japan’s Prime Minister Shinzo Abe is probably used to being driven wherever he needs to go. However, earlier this month, his chauffeur was notably absent. Actually, his chauffeur was the Nissan LEAF during its Autonomous Drive test drive on Tokyo’s public streets.

The prime minister agreed to participate in the electric vehicle’s debut as they drove around the National Diet Front Garden located between parliament and the Imperial Palace. During the test drive, the LEAF had to maneuver various turns, stop lights and traffic.

The prime minister’s test drive was organized by the Ministry of Economy, Trade and Industry. The active role of Japan’s government in promoting autonomous car technologies enables Nissan to push toward its 2020 goal of producing a fully autonomous vehicle for the mass market.

Nissan believes reaching that goal will also fuel the ability to maintain its commitment to zero emissions and zero fatalities.

“I believe that a great step has been taken towards the realization of Autonomous Drive. Nissan will pursue a safer, more comfortable and environmentally-friendly mobility by further fortifying our cooperative relations with the many government agencies and people involved,” Nissan’s Vice Chairman, Toshiyuki Shiga, said.

We’ll keep you updated on Nissan’s latest autonomous drive developments here at Lewis Nissan. In the meantime, let us know if you would enjoy having the autonomous LEAF as your chauffeur.

2014 Nissan Pathfinder Hybrid is On Sale Now!

The 2014 Nissan Pathfinder Hybrid is on sale at Nissan dealers nationwide and pricing has been announced. The Pathfinder Hybrid joins the newly expanded 2014 lineup, now with model configurations up to 14. Customers can select either 4-wheel or 2-wheel drive and features and equipment to fit their budget and their family needs.

The Pathfinder Hybrid has an MSRP of $35,111 for the SV 2WD. This is slightly above the SV 2WD 3.5-liter V6 model that has an MSRP of $32,111.

The 2014 Pathfinder Hybrid has a supercharged 2.5-liter gasoline engine and an electric motor paired to a compact Lithium-ion battery. The Lithium-ion battery fits under the 3rd row seating so passenger seating capacity and cargo space isn’t compromised. It has a fuel economy as 26 mpg combined which is a 24 percent increase over the standard Pathfinder. City mileage is at 25 mpg while highway is rated at 28 mpg.  The Pathfinder Hybrid has a 19.5-gallon fuel tank which is the same as the 3.5-liter V6-equipped models and it has a driving rage that is estimated at more than 546 miles.

The Pathfinder Hybrid also uses the next-generation Xtronic CVT and features regenerative braking to automatically recharge the battery during braking by converting the kinetic energy that is usually lost during braking. Like the Pathfinder, it is available in 2-wheel drive, auto or 4-wheel drive lock modes.

For more information on the Pathfinder Hybrid and when it arrives to the Charleston area, visit our website!

2014 Nissan Pathfinder Hybrid